Right of Withdrawal

Returns & Customer Service

Not satisfied? We’re here to help.

At Margaret’s Leather, customer satisfaction is a top priority. If you have any questions, are unsure about something, or are not completely satisfied with your order, you are always welcome to contact us. We’ll do our best to help.

Questions about your order or a product?

If you have questions about an item, are unsure about the size or style, or would like more information about a product, please email us at info@margarets-leather.com.

Please include your order number so we can assist you as quickly and accurately as possible. We normally respond within 24 hours.

Concerned about the quality of your product?

If a product does not meet your expectations in terms of quality, please contact us as soon as possible at info@margarets-leather.com and, if possible, include a photo of the item.

This will help us assess the situation and find an appropriate solution as quickly as possible.

Please also include your order number so we can quickly locate your order and process your request.

Returns

As a customer of Margaret’s Leather, you have a 30-day return period. The 30-day period begins on the day your package is delivered, as confirmed by the carrier’s tracking information.

Would you like to return an item? Please keep the following in mind:

• Return shipping costs are the responsibility of the customer.

• Please contact us first at info@margarets-leather.com and include your order number, so we can register your return and provide you with the necessary instructions.

• The item must be returned in its original condition and packaging.

Once we have received and inspected your return, we will process your request as quickly as possible and contact you regarding the next steps.